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05.10.2004
Hamilton Technology Group to demo new technology at several major DoD conferences

05.10.2004
Executive overview of the mobile knowledge worker.

Support for HTG Products and Services

Our firm offers full support for our products, with tiered support packages designed to provide options that will best meet your organization’s needs.

Available Support Levels

Feature Silver Gold Platinum
Online Support Center
- Frequently Asked Questions
- Software Maintenance Updates
- Knowledge Base
- Get Started Guide
Telephone Support 8X5, M-F 24X7, M-F 24X7, 365
Immediate Response Team   Via phone Onsite
On-site Technical Support 8X5, M-F 24X7, M-F 24X7, 365
Technical Deployment Support Services   Via phone Onsite
Period of Coverage Annual Annual Negotiable

Service and Support Offering
  • Platform Certified Technicians:
    • Linux
    • IBM
    • Microsoft
    • Sun
  • ITIL-Compliant Operational Support Processes.
  • Highly-trained, dedicated support staff.
Contact us today for further information about our support packages

 

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Copyright © 2005 Hamiltom Technology Group, LLC. All Rights Reserved.